Can Virtual Customer Service Agents Improve Consumers’ Online Experiences?: The Role of Hedonic Dimensions: Business & Management Book Chapter

In this way, you can extend your hours of operations well beyond what is conventional without the added expense of hiring multiple people. A virtual customer support assistant responds to customer inquiries and concerns for your business. Furthermore, they ensure that all customer questions and complaints are dealt with promptly. PIA Announces Winning@Customer Retention – […]

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